We are looking for a dog loving, customer care guru to "join our pack.”
Love what you do
Do it with a sense of adventure and freedom
Make a difference in the lives of people and dogs
If working in the field of natural health and well-being for dogs and their people sounds like your dream job - keep reading!
We are an established, well regarded, caring, passionate and progressive e-commerce company based in Canada.
If you love working in a team of like-minded people, understand what it takes to promote a meaningful mission and maintain high quality service, we would love to hear from you!
Responsibilities & Tasks
- Monitoring/responding to customer inquiries by email, phone, online chat and social media.
- Managing web store orders and communicating with fulfillment centre.
- Assist with general administrative duties, filing and taking meeting minutes.
Requirements
Have an interest in canine and human holistic health & wellness.
Reliability, enthusiasm and willingness to collaborate with our team.
Excellent verbal and written communication skills.
Working knowledge of, or the ability to easily learn, computer programs/platforms including Dropbox, Basecamp, Gorgias, Sprout Social, Shopify, Pages and Numbers.
A computer that includes a camera for online meetings, reliable internet connection, cell phone and a calm, quiet workspace.
The Offer
- A full time remote position of 30 - 40 hours per week
- A combination of scheduled and flex hours.
- Excellent discount on human & canine natural health supplements.
If this all sound exciting, we would love to hear from you and make a difference together.
To apply, please email a cover letter & resume to customercare@peterdobias.com.