Details of our Return and Refund Policy

Our focus at Dr. Dobias International is to empower you and help you create a healthy, happy and longer life for you and your canine friend.

Your satisfaction is our top priority and our goal is to provide you with Five Star Customer Care.

We value your trust in our products and appreciate your dedication to natural health, which is why your purchase is covered by our 100% satisfaction guarantee.

How to initiate the return process

E-mail us and we'll promptly send you a return shipping label. Your refund will be issued as soon as the warehouse receives your returned shipment.

Return Conditions: 

Items must be undamaged, and harnesses and leashes fur-free with original tags attached. All returns require prior authorization and a return label.

Damaged Goods: 

We package our products in glass, which is better for you, your dog and the environment than plastic. However, if your order arrives damaged, simply email us a photo and we will be happy to assist.

International Returns: 

If you have purchased outside of the USA and Canada, we will issue a full refund for your purchase, excluding any customs fees, tax charged at your destination country, and shipping fees.

Refund timeline: 

The refund process can be initiated within 90 days of your purchase. Once the process is started, the return must reach us within 120 days from date of purchase for a full refund.

Thank you for trusting our products and letting us care for you and your animal friend. 

If there's anything we can do to make your experience even better, our team is here for you every step of the way.

Reach out to us at customercare@peterdobias.com to begin the return process.